To message an individual from the web you can simply create a new message and search for that individual. If you know who you are trying to message you can type their name in the window. If you do not know then you can search for a term and parents, managers, and coaches will be available for you to message. You can also navigate to your team and click on a player in your roster. You will then see the parents and have the ability to click on the "Send Message" button next to their profile.